Report a Lost or Stolen Card

By Phone

If you have lost your card or you think it has been stolen, use these numbers to protect yourself and your credit.

Lost or Stolen FNB Credit Card 1.800.325.3678

Lost or Stolen Debit/ATM Card 217.897.1136

If you have access to Online Banking or Mobile Banking, you can temporarily disable your debit card using the features displayed below. You can then contact us the next business day to permanently disable your card and order a new one.

Inside Online Banking

After logging in, click Card Management.

Card Management window will open as shown below. You can turn off your card by clicking on the green card.


Mobile Banking

On Mobile Banking, click the Menu area and access My Cards as shown below


My Cards will open as shown below. Turn off card by sliding activation button.